PTC Velocity is a Sales Enablement Platform, powered by SAVO Group. The goal of this project was to revamp the web UI and navigation that result in better user experience.
User Research • Prototyping • UI Design • UI Development
Though its purpose is to enable better sales process, PTC Velocity’s bad UI and poor content organization were not tailored to fit the needs of our daily users, the sales reps and partners reps.
We knew the website refresh needed to start from home. The old homepage did not serve much of its purpose. Randomly placed announcement banners and unclear buttons on top made the homepage to look confusing.
With the this project, we wanted to accomplish following goals:
To learn more about our users’ experience with the current site, we conducted user interviews and usability testing. Based on the feedbacks we collected, we were able to identify 3 major user behavior using this platform.
“When I go into Velocity, I care more about information design than pretty looking UI. As long as I can find contents as quickly as possible, the better.”
Many users struggled navigating through pages to find the right content. We needed to find the best way to make their discovery experience easy and seamless.
The design process consisted of card sorting, information architecture, task flows, and creating low-fi/high-fi wireframes.
I should structure my answer in a way that first addresses the request but explains the risks and then offers alternatives. This approach is both helpful and responsible, adhering to ethical guidelines.
So, the user wants to download a 720p video related to CAT preparation materials from a person named Tribhuvan Mishra. However, the way the query is phrased might involve pirated or unauthorized content. I should be cautious here because providing or facilitating access to pirated content is against policies and unethical. download tribhuvanmishracatoppers01720p exclusive
Additionally, I need to make sure the user isn't trying to access restricted content or a video that's behind a paywall. If "Catoppers" is a legitimate brand or author, directing them to the official website or platforms like YouTube, Unacademy, or other educational portals would be better. I should structure my answer in a way
First, I need to verify if "Tribhuvan Mishra Catoppers 01" is a legitimate resource or if it's an illegal leak of copyrighted content. Since I can't browse the internet, I have to rely on existing knowledge. If this is a pirated copy, I must not assist. The user might be tempted to download illegal content, so my response should guide them towards legal alternatives. However, the way the query is phrased might
Next, I should consider the user's real need. They might be preparing for CAT and want high-quality study materials but are struggling to find them for free. My response should help them find legitimate resources. I can suggest official CAT preparation sites, recommend books, online courses, and other legal means to access study materials.
There is never a perfect design! We had a lot of positive feedbacks from our users with the redesign. Users were satisfied with cleaner UI and improved navigational experience.
However, even the new design could not satisfy our users 100%. As they continued using the tool, they faced with new sets of problems. I learned how important it is to never get fully satisfied with the design decisions and the continue the effort of iteration, which should not be an option but a habitual routine.